Our customers are important to us. We do not share or sell their information to anyone. We will combine shipping whenever possible to save customers money. If an item is out of stock we will notify you when it is expected in you can then decide to wait or cancel your order for the item. We will accept returns if they are returned within 14 days and in original unopened package. All returns (unless the item is damaged at time of delivery, in which case you should refuse delivery) are subject to a 20% restocking fee and the customer will be charged for the cost of shipping. The return shipping will also be provide by the customer. Defect issues are covered by the mfg warranty. Returns on unused,unopened, damaged only. We reserve the right to inspect the returned items and issue refunds based on there condition. We can not refund shipping costs or refund opened packages.
Prices and availability are subject to change without notice at anytime for any reason.
We will correct pricing errors when discovered. We reserve the right not to ship an order due to pricing or inventory errors.
In such case we will issue the customer a full refund and an explanation for this this action.
Our site includes a large number of products and despite our best efforts, some products listed on our site may be priced incorrectly.
If the products correct price is higher than the price stated on our site we will reject your order and notify you. We are under no obligation to provide the product to you at the incorrect price, even if we have sent you an order confirmation.
There are times you may be able to put a product into your shopping cart and submit your order, but your order is cancelled due to out of stock of product. Our products sell quickly and it is possible that even after you have placed your order we could be out of stock due to inventory error or mfg , supplier problems beyond our control. In such case we reserve the right to cancel your order and issue a full refund.
We may cancel your order after you have received an Order Confirmation due to product availability or pricing errors.
On some occasions, you may receive a Shipping Confirmation from us, but the product is no longer available. We reserve the right rescind our acceptance and cancel your order without penalty if we are unable to ship the product you ordered due to unavailability or pricing errors.
In states where we have no physical presence, we are not required to collect and remit sales tax for purchases. Some states require that their residents file a sales or use tax return for items purchased on websites. You should check your state and local tax laws to determine compliance with tax laws and regulations in your area.
We do collect sales tax for all orders shipping to the state of Virginia and you will see this at checkout.
When you receive a confirmation of "your order has shipped" it means the shipping process has started and we will send a tracking number as soon as possible. Your order may arrive in separate shipments in more that one package and at different times. we will make every effort to insure that all items arrive in the same time frame but at times due to reasons beyond our control this may not happen.
Credit cards and debit cards are to be charged on the date of the order, not the date of shipping.
You may cancel an order that we have accepted at any time before it has shipped. After it has shipped you must return the product to us and you must pay the cost of returning the product to us. We will then inspect the product and issue a refund depending on the condition of the returned product.
Your order will be filled by the delivery date set out in the Shipping Confirmation or, if no delivery date is specified, then within a reasonable time of the date of the Shipping Confirmation, which could in exceptional circumstances be longer than 30 days.
Other than the warranties and other assurances we give you in these Terms and Conditions. American Pest Supplies specifically disclaims all warranties, conditions and other terms of any kind, whether expressed or implied, including but not limited to implied terms of satisfactory quality for purpose.
No oral advice or written information given by American Pest supplies shall create a warranty.
American Pest Supplies is a seller of various products. American Pest Supplies does not warranty the safety or the effectiveness of any of the products listed on this website. Any warranty or guarantee of safety or purpose for any particular use lies solely with the manufacturer.
Pest Control Products always have a label attached and it is here by noted that for all purposes the label is the law and according to federal law the product label must be followed and that any pesticide product must be used according to the label directions.
Any advice or recommendations given by American Pest supplies or anyone representing American Pest Supplies will never be intended to take the place of the pesticide label.The pesticide label is the law and a legal document. Always read and follow the label directions before using any pesticide product.
Some of the products sold by American Pest Supplies could require special licensing training or registration of the user in that users State, County, City, Etc. It is the sole responsibility of the purchaser and/or the end user to provide a license, permit, registration etc. If required by that purchasers local or state authorities.It is the sole responsibility of the user to verify that any products purchased are licensed for use in their State, County or City.
The customer assumes all responsibility for safe, proper and legal use of any products they purchase. The products we sell are intended for personal use only, in accordance with the customer's state laws and restrictions.
American Pest Supplies reserves the right to deny sale of any product for any reason to any customer.
This disclaimer is a legally binding contract between American Pest supplies and its customers. This disclaimer may be updated from time to time without notice.